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Gestione, sviuppo e valorizzazione delle competenze del middle management del SSN


Research report on middle management profiles in the Italian context and comparison with the European and US context. Application of the Spencer model to research on the profiles and skills to be developed for successful management.


Standard per la leadership


The Leadership Standard helps those in positions of responsibility to achieve leadership excellence in health care organisations that concretely intend to organise their services in a client- and family-centred manner. The contents of the standard are based on research and good practice and are aligned with the “Framework for the Analysis of Management in Health Care Organisations and Proposed Standards for Practice” topic analysed and developed by J.L. Denis et al. (2006).


Noul profil profesional al îngrijitorilor persoanelor vârstnice și instrumentul de evaluare a competențelor


The professional profiling of elderly carers and the competency assessment tool were developed within the Tenderness for Life project with Erasmus+ funding. The Elderly care worker new job profile and competences tool framework includes key exercises to measure elderly care workers’ performance and skills assessment (with correspondence to behavioural descriptors) to measure its level of proficiency. This provides care providers key information to manage their care workers and to identify training, support and supervision needs in the process of delivering of more dignified care to older adults.


Capital social, envelhecimento activo e dinâmicas


This review brings person-centred care approaches and assessment to the spotlight, listing a series of validated tools that have been applied to beneficiaries and professionals in care facilities.


Helping measure person-centred care. A review of evidence about commonly used approaches and tools used to help measure person-centred care


This review brings person-centred care approaches and assessment to the spotlight, listing a series of validated tools that have been applied to beneficiaries and professionals in care facilities.


Ο ανθρώπινος παράγοντας: ανάλυση, αιτίες και τεχνικές αξιολόγησης


The aim of this study was to analyse the levels and associations between
person-centred care competence and the person-centred care climate as assessed by
professional nurses in long-term care settings for older people / The aim of the material is to inform and educate about the violence against older adults. Reference is made to the signs and changes that the person may present as a result of violence, for easier recognition and treatment.


The World of Co-Production and Quality Improvement


This animation aims to explore how co-production and quality improvement can be successfully aligned to improve quality of care. It maps the most common difficulties and advantages of co-production. One of the most important factors in a co-production partnership is establishing trusting relationships in which power is shared.


How Care Providers can excel in Leadership


Podcast episode that explains the difference between leadership and management and highlights why it is essential that all staff members have a clear vision to work towards. The podcast also explains how regular supervision of staff is a sign of good leadership, and talks about the need to invest in co-production and engage people with lived experience to enhance service delivery.


Supporting the development


This guide brings together the opportunities available through our leadership offer, including learning programmes and qualifications, practical support such as tools and resources, and making connections through networking and relationship building.


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